📋 Legal · Updated January 2025

db999 Terms and Conditions

These terms govern your use of the db999 platform. Please read them carefully before registering or placing any bets. By creating an account on db999, you confirm that you have read, understood and agreed to everything on this page.

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This document covers
Account Registration
Deposits & Withdrawals
Bonus & Promotions Rules
Betting Rules
Account Suspension
Responsible Gaming

What db999's Terms Are Built On

Before you read the full terms, here are the six core principles that shape every rule on this page.

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18+ Only, No Exceptions

db999 is strictly for adults aged 18 and above. Every account is subject to age verification. Any account found to belong to a minor will be closed immediately and all funds forfeited. This is non-negotiable.

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One Account Per Person

Each player is permitted one db999 account. Duplicate accounts — whether under the same name, device, IP address or payment method — will be merged or closed. Bonuses claimed across multiple accounts will be voided.

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Your Money, Your Methods

Deposits and withdrawals must use payment methods registered in your own name. db999 does not accept third-party payments. Withdrawals are processed back to the same method used for the deposit wherever possible.

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Bonuses Have Clear Rules

Every bonus at db999 comes with a specific wagering requirement, time limit and game contribution rate. These are stated clearly on the promotions page. Attempting to abuse bonus terms will result in the bonus being voided.

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Fair Play is Mandatory

db999 uses certified random number generators for all game outcomes. Any attempt to exploit software bugs, use automated betting systems or collude with other players will result in immediate account suspension and forfeiture of funds.

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Responsible Gaming is Built In

db999 provides deposit limits, session reminders, cooling-off periods and self-exclusion tools to every member. These tools are available from your account dashboard at any time. Using them does not affect your account standing in any way.

Last Updated: January 2025
Please Read Before Continuing

These Terms and Conditions ("Terms") form a legally binding agreement between you and db999. By registering an account, making a deposit or placing a bet on the db999 platform, you confirm that you have read, understood and agreed to these Terms in full. If you do not agree, please do not use the platform.

01 Acceptance of Terms

These Terms and Conditions govern your access to and use of the db999 platform, including the website at db999.co, the db999 mobile application and all associated services. By creating an account on db999, you confirm that you are at least 18 years of age, that you are accessing the platform voluntarily and for personal entertainment purposes, and that you accept these Terms in full.

db999 reserves the right to update or amend these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. Continued use of the db999 platform after any such changes constitutes your acceptance of the revised Terms. It is your responsibility to check this page periodically.

These Terms apply to all users of the db999 platform, including registered members, guests browsing the site and any person accessing the platform through the mobile app. If you are using db999 on behalf of another person, you confirm that you have the authority to bind that person to these Terms.

02 Account Registration

To access the full range of db999 services — including deposits, withdrawals, bonuses and real-money gaming — you must register a db999 account. Registration is free and takes under two minutes. During registration, you are required to provide accurate and complete information, including your full name, date of birth, email address and mobile number.

  • You must be at least 18 years of age to register a db999 account.
  • Each person is permitted to hold only one db999 account. Creating multiple accounts — whether under the same or different details — is strictly prohibited.
  • You are responsible for maintaining the confidentiality of your account login credentials. db999 will not be liable for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure.
  • You must notify db999 immediately if you suspect that your account has been accessed without your authorisation.
  • db999 reserves the right to request identity verification documents at any time. Failure to provide requested documents within a reasonable timeframe may result in account suspension.
  • Accounts registered with false or misleading information will be closed and any funds held in the account may be forfeited.

db999 conducts Know Your Customer (KYC) checks on all accounts as part of its anti-money laundering obligations. You may be asked to provide a copy of a government-issued ID, proof of address or proof of payment method. These checks are standard practice and do not imply any wrongdoing on your part.

03 Deposits and Withdrawals

db999 supports deposits and withdrawals via bKash, Nagad and Rocket. All transactions are processed in Bangladeshi Taka (BDT). There are no currency conversion fees on the db999 platform.

  • The minimum deposit amount is ৳200. There is no maximum deposit limit for verified accounts.
  • Deposits are credited to your db999 account instantly in most cases. If a deposit does not appear within 15 minutes, please contact support with your transaction reference number.
  • The minimum withdrawal amount is ৳500. There is no maximum withdrawal limit for fully verified accounts.
  • Withdrawals are processed within 15 minutes during normal operating hours. In some cases, additional verification may be required before a withdrawal is approved.
  • All payment methods used for deposits and withdrawals must be registered in your own name. Third-party payments are not accepted under any circumstances.
  • db999 does not charge withdrawal fees. Any fees charged by your payment provider are outside db999's control.
  • Withdrawals will be processed back to the same payment method used for the deposit wherever technically possible.
Withdrawal Processing Note

Withdrawals requested during peak periods or following large wins may be subject to additional verification checks. This is a standard security measure and is not a reflection of your account standing. db999 aims to complete all verified withdrawals within 24 hours at the absolute maximum.

04 Bonuses and Promotions

db999 offers a range of bonuses and promotions to both new and existing members. All bonuses are subject to the specific terms stated on the relevant promotion page, as well as the general bonus rules set out below.

  • All bonuses at db999 are opt-in. You will not be automatically enrolled in a promotion unless you actively claim it.
  • Each bonus has a wagering requirement — the amount you must wager before bonus funds can be converted to withdrawable cash. Wagering requirements are stated clearly on each promotion page.
  • Bonus funds must be used within the time limit specified for each promotion. Expired bonus funds will be removed from your account automatically.
  • Different games contribute different percentages towards wagering requirements. Slots typically contribute 100%, while live casino games and sports bets may contribute a lower percentage. Contribution rates are listed on each promotion page.
  • db999 reserves the right to withdraw any bonus offer at any time without prior notice. Bonuses already claimed and in progress will not be affected by such withdrawal.
  • Bonuses are for personal use only and may not be transferred between accounts.
  • db999 reserves the right to void any bonus and associated winnings if it determines that the bonus was claimed in bad faith, through exploitation of a technical error, or in violation of these Terms.

The welcome bonus at db999 is available to new members on their first deposit only. Subsequent deposits are eligible for the weekly reload bonus and other ongoing promotions. Full details of all current promotions are available on the Current Offers page.

05 Betting Rules

The following rules apply to all bets placed on the db999 platform, including sports betting, live casino games, slots and all other game categories.

  • All bets are final once confirmed. db999 does not accept requests to cancel or amend a bet after it has been placed, except in cases where a technical error has occurred on the platform's side.
  • db999 reserves the right to void any bet that was placed at an incorrect price due to a technical error or human error in odds compilation.
  • Maximum bet limits apply to certain markets and game types. These limits are displayed within the relevant game or betting market.
  • db999 reserves the right to limit the maximum winnings on any single bet or game session. This limit will be communicated to the player before the bet is confirmed where technically possible.
  • In the event of a dispute regarding a bet outcome, the decision of db999's trading team is final. All game outcomes are recorded and can be reviewed upon request.
  • Bets placed on events that have already started — where in-play betting is not offered — will be voided and the stake returned.

For sports betting specifically, db999 follows standard industry rules for event cancellations, postponements and walkovers. If an event is cancelled before it starts, all bets on that event will be voided and stakes returned. If an event is postponed and rescheduled within 48 hours, bets will stand. If rescheduled beyond 48 hours, bets will be voided.

06 Fair Play and Prohibited Conduct

db999 is committed to providing a fair gaming environment for all members. The following conduct is strictly prohibited and will result in immediate account suspension and potential forfeiture of funds.

  • Using automated betting software, bots or any form of artificial intelligence to place bets or interact with the platform.
  • Exploiting software bugs, glitches or errors in the platform to gain an unfair advantage. Any winnings generated through such exploitation will be voided.
  • Colluding with other players to manipulate game outcomes or betting markets.
  • Attempting to launder money through the db999 platform. db999 is required by law to report suspicious financial activity to the relevant authorities.
  • Creating multiple accounts to claim bonuses more than once.
  • Providing false information during registration or KYC verification.
  • Engaging in any form of fraud, including chargebacks on legitimate deposits.
Zero Tolerance Policy

db999 operates a zero-tolerance policy on fraud, collusion and bonus abuse. Accounts found to be in violation of fair play rules will be closed without notice. Any funds held in such accounts — including deposits, winnings and bonus balances — may be forfeited in full. db999 reserves the right to pursue legal action where appropriate.

07 Account Suspension and Closure

db999 reserves the right to suspend or close any account at any time, with or without prior notice, for any of the following reasons:

  • Violation of any provision of these Terms and Conditions.
  • Failure to complete identity verification within a reasonable timeframe.
  • Suspected fraudulent activity, money laundering or other illegal conduct.
  • Account inactivity for a period of 12 consecutive months.
  • At the request of the account holder.

If your account is suspended due to a suspected violation, db999 will conduct an investigation. If the investigation concludes that no violation occurred, your account will be reinstated and any withheld funds will be released. If a violation is confirmed, db999 will notify you of the outcome and the action taken.

If you wish to close your db999 account voluntarily, please contact the support team via live chat or email. Account closure requests are processed within 24 hours. Any remaining balance in your account at the time of closure will be returned to your registered payment method, provided all KYC requirements have been met.

08 Privacy and Data

db999 collects and processes personal data in accordance with its Privacy Policy, which is available at db999.co/privacy-policy. By registering an account on db999, you consent to the collection and processing of your personal data as described in the Privacy Policy.

db999 will never sell your personal data to third parties for marketing purposes. Your data is used solely for the purposes of operating your account, processing transactions, complying with legal obligations and improving the db999 platform. Full details of how your data is used, stored and protected are set out in the Privacy Policy.

09 Responsible Gaming

db999 is committed to promoting responsible gaming and takes the wellbeing of its members seriously. The platform provides a range of tools to help members manage their gaming activity, including deposit limits, session time reminders, reality checks, cooling-off periods and self-exclusion.

  • Deposit limits can be set on a daily, weekly or monthly basis from your account dashboard.
  • Session time reminders can be configured to alert you after a set period of play.
  • Cooling-off periods allow you to take a break from the platform for a defined period of between 24 hours and 30 days.
  • Self-exclusion allows you to block access to your db999 account for a minimum period of six months.

If you believe that your gaming is becoming a problem, please use these tools or contact the db999 support team. You can also find further information and support resources on the Responsible Gaming page. db999 services are available to players aged 18 and above only.

10 Limitation of Liability

db999 provides its platform on an "as is" basis and makes no warranties, express or implied, regarding the availability, accuracy or reliability of the platform or its content. To the fullest extent permitted by applicable law, db999 excludes all liability for:

  • Any loss of funds resulting from technical failures, server downtime or connectivity issues beyond db999's reasonable control.
  • Any indirect, consequential or incidental losses arising from your use of the db999 platform.
  • Any losses resulting from your failure to keep your account credentials secure.
  • Any losses resulting from your reliance on information provided on the db999 platform, including odds, statistics or game descriptions.

Nothing in these Terms limits db999's liability for fraud, death or personal injury caused by db999's negligence, or any other liability that cannot be excluded by law. db999's total liability to you in connection with your use of the platform shall not exceed the total amount deposited by you in the 12 months preceding the event giving rise to the claim.

11 Changes to These Terms

db999 reserves the right to update, modify or replace any part of these Terms at any time. Changes will be published on this page with an updated "Last Updated" date. Where changes are material, db999 will make reasonable efforts to notify registered members via email or an in-platform notification.

Your continued use of the db999 platform after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account. Any bets placed or transactions completed before the effective date of any changes will be governed by the Terms in force at the time.

12 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, please contact the db999 support team. We're available 24 hours a day, seven days a week.

  • Live Chat: Available directly from the db999 platform and mobile app. Average response time under two minutes.
  • Email: [email protected] — target response time four hours.

For questions specifically related to responsible gaming, account self-exclusion or problem gambling support, please visit the Responsible Gaming page for dedicated resources and contact options.

Join db999 and Start Playing Today

Now that you know the rules, you're ready to get started. Register your free db999 account in under two minutes and claim your welcome bonus today.